tbd88's Privacy Policy

tbd88 collects various types of personal information to provide its services. The information listed below may be collected in a number of ways:

1.1 Information Provided Directly

Information you provide directly during account registration and use of services:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID card or passport details for identity verification
• Payment method details (such as bKash, Nagad, Rocket account numbers)
• Login credentials (username and password)

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device identification information
• Browser type and version
• Operating system information
• Pages visited and time of visit
• Gaming history and transaction records
• Log files and server log information

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may also collect certain information from trusted third-party services.

tbd88 uses the information collected from you for the following legitimate purposes:

2.1 Service Operations

• To create, manage, and ensure the security of your account
• To process deposit and withdrawal transactions
• To manage bonuses, rewards, and promotional offers
• To personalize the gaming experience

2.2 Legal and Regulatory Compliance

• To complete the identity verification (KYC) process
• To comply with anti-money laundering (AML) regulations
• To ensure responsible gaming and support problem gamblers
• To handle legal disputes and claims

2.3 Customer Service

• To provide support via 24/7 live chat and email
• To resolve complaints and issues
• To send platform updates and important notifications

2.4 Platform Development and Security

• To identify and resolve technical issues
• To prevent fraud and unauthorized access
• To improve service quality and user experience

tbd88 applies industry-standard technical and administrative measures to protect your personal information. These security measures remain continuously effective in accordance with our privacy policy.

3.1 Technical Security Measures

• SSL/TLS Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Secure Servers: Your information is stored in high-security data centers.
• Firewall Protection: Advanced firewall systems prevent unauthorized access.
• Two-Factor Authentication: An additional layer of security to protect your account.

3.2 Administrative Security

• Only authorized personnel are permitted to access your information.
• All staff are trained on the privacy policy.
• Regular security audits and assessments are conducted.

Although we ensure the highest level of protection, it is not possible to guarantee complete security for data transmitted over the internet. However, we always take the utmost precautions to protect your information.

tbd88 does not sell, rent, or transfer your personal information to third parties for any commercial purpose. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical support. These partners are bound by strict confidentiality agreements.

4.2 Legal Requirements

We may be required to provide information in response to a court order, legal process, or a lawful request from a government authority.

4.3 Business Transfers

In the event of a company merger, acquisition, or sale of assets, user information may be transferred. However, you will be notified in advance in such cases.

4.4 Fraud Prevention

If there is a suspicion of any fraudulent or criminal activity, necessary information may be shared with the relevant authorities.

tbd88 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: These cookies are essential for the basic functionality of the platform. They are used to maintain login sessions and ensure security.
• Functional Cookies: These cookies are used to remember your preferences and settings, such as language selection.
• Analytical Cookies: This information is collected to analyze platform usage and improve services.

5.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may affect some of the platform's functionality.

As a user of tbd88, you have the following rights over your own personal information. It is our responsibility to respect these rights in accordance with our privacy policy.

6.1 Right to Know

You have the right to know what information we collect about you and how we use it. You can find out this information by contacting us.

6.2 Right to Rectification

If there is any incorrect or incomplete information in your profile, you may request that it be corrected. Many details can also be changed directly from your account settings.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained to fulfill legal obligations and protect legitimate interests.

6.4 Right to Object to Processing

In certain circumstances, you have the right to object to the processing of your information, particularly in the case of marketing communications.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer service team. After verifying your identity, we will process your request as quickly as possible.

tbd88 provides services only to those aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

We follow an age verification process at the time of registration. If we suspect that a minor has created an account by providing false information, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child has created an account on our platform, please contact us. We will take immediate action.

tbd88 retains your personal information only for as long as necessary. The following factors are taken into account when determining the retention period:

• All relevant information is retained for as long as your account remains active.
• Even after an account is closed, certain information may need to be retained to fulfill legal obligations.
• Financial transaction records are retained for a set period in accordance with regulatory guidelines.
• Information necessary for fraud prevention and resolution of legal disputes is retained.

After the designated period, information is securely deleted or anonymized so that your identity cannot be recovered.

tbd88 reserves the right to update this Privacy Policy from time to time. If any significant changes are made to the Policy, we will notify you in the following ways:

• A special notice will be displayed on the platform.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after the updated policy is published will be considered as your agreement to the new policy. Therefore, it is recommended that you review this page regularly.

If you have any questions, comments, or complaints regarding our privacy policy, please contact us:

Your privacy is very important to us. We will try to resolve any concerns you have as quickly as possible. Our customer service team is available 7 days a week, 24 hours a day to serve you.

Thank you sincerely for trusting tbd88. We promise that the privacy and security of your information will always remain our highest priority.